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At DiabEasyRecipes.com, we strive to provide high-quality digital products and content. Please read this Refund Policy carefully before making a purchase.
1. Digital Products (Ebooks & Downloads)
Due to the digital nature of our products (ebooks, PDFs, downloadable files), all sales are final.
Once a digital product has been purchased and delivered, it cannot be returned, refunded, or exchanged, except under the conditions listed below.
2. When Refunds Are Granted
We may issue a refund only in the following situations:
- The digital product is defective or corrupted
- The download link does not work and we are unable to fix the issue
- You were charged multiple times for the same product
Refund requests must be submitted within 7 days of purchase.
3. When Refunds Are NOT Granted
Refunds will not be issued for:
- Change of mind
- Accidental purchases
- Failure to read the product description
- Claims that the product did not meet personal expectations
- Lack of results from recipes or meal plans
- Incompatibility with personal dietary needs
Please review the product description carefully before purchasing.
4. How to Request a Refund
To request a refund, please contact us at:
📧 [email protected]
Include the following information:
- Your full name
- Email address used at checkout
- Order ID or proof of purchase
- Reason for the refund request
We will review your request and respond within 3–5 business days.
5. Chargebacks & Payment Disputes
We encourage customers to contact us before filing a chargeback with PayPal or their payment provider.
Unauthorized chargebacks may result in:
- Loss of access to purchased products
- Account restrictions
- Future purchase bans
6. Contact Information
If you have any questions about this Refund Policy, please contact us at:
📧 [email protected]